Zero Data Downtime

Transitioning to “Zero Downtime”: Edge Computing in Retail & Food Service Environments

Point of Sale (POS) transactions can make or break a customer’s experience and have become a significant cost center that has a major effect on revenue. Currently, there is an abundance of unplanned downtime in quick-service restaurant (QSR) and retail operations because of their reliance on preventative or reactive maintenance for POS systems. This is where a “zero downtime” approach comes in to help alleviate the financial burden and mitigate negative customer experiences. The zero downtime approach goes hand in hand with advances in edge and cloud-based computing and is now a realistic option for retail and food service operations working to minimize downtime as much as possible. 

This approach is achievable at Maven Wave — thanks to intelligent forecasting. The benefits of a zero-downtime approach span across many areas of business, not just store operations but technological improvements as well, including:

  • fewer overhead maintenance costs,
  • less time wasted on maintenance problems,
  • improved customer experience,
  • and better data and maintenance forecasting.

With that in mind, we’ve created this ebook, which delves into the strategy and steps to a successful implementation of the zero-downtime approach.

Download the White Paper Now!

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What Is Reactive Maintenance and How Does It Impact Revenue?

Most retail and QSRs rely on preventive or reactive maintenance, but this approach often leads to increased downtime — and revenue loss.

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How Is a Zero-Downtime Strategy Achievable?

Learn how a proactive approach can prevent unplanned downtime and time lost.

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How Can Enterprises Implement a Zero-Downtime Strategy?

We’ll provide a step-by-step solution to ensuring your organization can avoid maintenance downtime.

“This arrangement ensures applications are updated as needed and provides a standardized enterprise-wide platform model. It simplifies operations, reduces staff involvement, and delivers improved uptime at a lower cost.”